Legal Information:
Welcome to the Legal page for Decory Labs. Below, you’ll find our Privacy Policy, Terms of Use, Cookie Policy, Disclaimers, and Contact Information. Please read these carefully as they govern your use of our website and AI tenant agent services. Privacy Policy Last Updated: May 2, 2025 We prioritize your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (or our AI tenant agent services. 1. Information We Collect We may collect: Landlord Information: Name, email address, phone number, and other details provided when purchasing or configuring an AI agent. Service-Related Data: Landlord-provided FAQs and handyman contact details for maintenance workflows. Tenant Interaction Data: Phone numbers and inquiry details submitted via SMS or phone to the AI agent. Usage Data: Information about website interactions, such as IP address, browser type, pages visited, and time spent on the site. Cookies and Tracking: Data collected via cookies to improve website functionality and analyze performance (see Cookie Policy below). 2. How We Use Your Information We use your information to: Provide and manage AI tenant agent services, including answering tenant FAQs and routing maintenance requests to designated handymen. Communicate with landlords about their account, AI agent setup, or service updates. Improve our website and services through analytics. Comply with legal obligations. 3. Sharing Your Information We may share your information with: Service Providers: Third-party vendors supporting our operations, such as website hosting, SMS services, or analytics. Handymen: Tenant maintenance requests may be forwarded to landlord-designated handymen, including tenant phone numbers and request details. Legal Authorities: If required by law or to protect our rights, we may disclose information to law enforcement or other authorities. We do not sell your personal information to third parties. 4. Your Rights Depending on your location, you may have rights to: Correct, or delete your personal information. Opt out of marketing communications. Object to or restrict certain data processing. Contact us to exercise these rights. 5. Data Security We use industry-standard measures, such as SSL encryption, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. 6. Data Retention We retain your information only as long as necessary to provide our services or comply with legal requirements. You may request data deletion at any time. 7. International Users Our website and services are hosted in the United States. If you access them from outside the US, your data may be transferred to and processed in the US, where data protection laws may differ. 8. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Terms of Use Effective Date: May 2, 2025 These Terms of Use govern your use of our Website and the AI tenant agent services provided by Decory Labs. By using our website or services, you agree to these terms. 1. Eligibility You must be at least 18 years old to use our website or services. By using our site, you confirm you meet this requirement. 2. Your Responsibilities You agree to: Provide accurate and complete information when purchasing or configuring an AI agent, including FAQs and handyman contact details. Use our website and services only for lawful purposes. Not misuse our site or services, such as by attempting unauthorized access or disrupting functionality. 3. Our Services We provide AI tenant agent services that answer tenant FAQs via phone or SMS and route maintenance requests to landlord-designated handymen. We do not guarantee the accuracy, availability, or performance of the AI agent, nor the outcomes of tenant interactions. 4. Intellectual Property All content on our website, including text, images, and logos, is owned by or licensed to Decory Labs. You may not copy, distribute, or use our content without permission. 5. Limitation of Liability To the fullest extent permitted by law, Decory Labs is not liable for: Errors or inaccuracies in AI agent responses or service-related information. Disputes or damages arising from tenant-landlord or tenant-handyman interactions. Any damages from your use of our website or services, including indirect, incidental, or consequential damages. Our website and services are provided “as is” without warranties of any kind. 6. Termination We may suspend or terminate your access to our website or services at our discretion, including for violating these Terms. 7. Governing Law These Terms are governed by the laws of United States. Disputes will be resolved in the courts of [Your County, e.g., Los Angeles County]. 8. Changes to These Terms We may update these Terms periodically. Changes will be posted here with an updated “Effective Date.” Cookie Policy Last Updated: May 2, 2025 Our website uses cookies and similar technologies to enhance your experience, analyze performance, and provide personalized content. 1. What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us remember preferences and track usage. 2. Types of Cookies We Use Essential Cookies: Required for website functionality, such as maintaining sessions. Analytics Cookies: Help us understand site usage Marketing Cookies: Used for relevant ads or tracking campaign performance. 3. How We Use Cookies We use cookies to: Enhance website functionality and performance. Analyze user behavior to improve services. Personalize your experience, such as remembering preferences. 4. Managing Cookies You can manage cookies via browser settings or our cookie consent popup (if applicable). Disabling cookies may affect your experience. 5. Third-Party Cookies Third-party services may set cookies, subject to their privacy policies. Disclaimers Effective Date: May 2, 2025 Decory Labs provides AI tenant agent services to assist landlords with tenant inquiries and maintenance requests. Please note: We do not guarantee the accuracy, availability, or performance of our AI agents. We are not responsible for verifying landlord-provided FAQs or handyman contact details. Users are responsible for ensuring the suitability of handymen and resolving tenant-related issues. We are not liable for disputes, damages, or losses from tenant-landlord or tenant-handyman interactions. Information on our website is provided “as is” and may contain errors or inaccuracies. For questions about these disclaimers, contact us! By providing any phone number, you expressly consent to receive AI-generated calls and texts, including automated messages, from or on behalf of Decory Labs regarding service setup, reminders, and workflow notifications. Message frequency varies; message and data rates may apply. Reply “STOP” at any time to opt out or contact Decorylabs.
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